What matters before starting a project

How does a project start? +

We begin by understanding the problem, objectives and context. From there we define scope, an initial technical proposal and how the work will be validated. For uncertain projects, we can first separate an analysis and definition stage.

How do you estimate time and budget? +

The estimate depends on scope, complexity, integrations, business rules and the level of definition available. We avoid giving an automatic figure as if every project were comparable; we first try to understand what needs to be built.

How are scope changes handled? +

Important requests and decisions should be recorded. If a new need changes the agreed scope, we assess its impact and priority before incorporating it into development.

How are payments and deliveries structured? +

The arrangement is defined in the proposal or quote for each project. We do not publish one universal structure because size, duration and risk can differ. What matters is that scope, deliverables and conditions are clear before moving forward.

How do you handle confidentiality and NDAs? +

Confidentiality is defined according to the needs of the project. If a specific agreement is required before sharing sensitive information, it is incorporated into the contractual stage.

Is the code tied to Red-Byte? +

Ownership, delivery and usage conditions for the code are explicitly defined in the proposal or contract for each project. We do not assume a universal rule that has not been agreed with the client.

Do you only work with proprietary code? +

We choose technologies and components according to the problem. We can use frameworks, libraries and open tools when appropriate, while keeping the architecture clear and the code maintainable.

Is maintenance included in development? +

Not automatically. Development includes technical analysis, implementation, basic testing and initial production rollout; maintenance is treated as a separate service for operational continuity.

Can you maintain a system you did not build? +

We can evaluate existing systems. Before taking over continuity, we review technical state, dependencies, risks and available documentation to define a responsible scope.

How is support managed? +

Red-Byte’s approach is to centralize support and follow-up through tickets, with priority and traceability, instead of leaving requests scattered across informal conversations.

Does Chat Bob replace the human team? +

No. Chat Bob is designed as an initial support layer and a helper for frequent questions. When human intervention is required, the goal is to hand the inquiry over to the team with context.

Do you work with companies outside Mar del Plata? +

Development and support can be delivered remotely. The specific communication and follow-up model is agreed according to each project.